SmartBuyGlasses introduces a new optician - Making shopping for eyewear online even easier
Posted on October 22, 2020SmartBuyGlasses is excited to announce the appointment of a new local optician. As more and more customers turn to online solutions for eyewear, our eye health professionals are here to make it even easier to shop prescription glasses online.
SmartBuyGlasses is excited to announce the appointment of a new local optician. As more and more customers turn to online solutions for eyewear, our eye health professionals are here to make it even easier to shop prescription glasses online.
Caitlyn Gibiault joins the SmartBuyGlasses.com team from the United States and brings with her a vast wealth of experience from working in high end optical stores. She will be working directly within the customer service team to provide additional support for customer queries.
“We are thrilled to hire another certified eye care professional to elevate our customer experience. More people than ever before are coming online to shop for eyewear for the first time and understandably have a lot of questions. Having more opticians working within our customer service team will help to provide our customers with real-time, professional advice in a safe and convenient manner”, says David Menning, CEO.
Caitlyn is an Ophthalmic Dispenser with an ABO NCLE State license and developed strong hands-on experience as an in store optician. Caitlyn undertook the American Board of Opticianry written exam as well as the national contact lens exam and has a passion for educating others about eyecare. Caitlyn will help customers with any questions about their prescription, frames and lens recommendations, basic contact lenses questions and for further information on the optics in different types of lenses.
“If you’re new to buying glasses online, I’m here to help! I bring over four years’ in-store experience from Sunglass Hut and LensCrafters and look forward to helping make SmartBuyGlasses customers’ experience as comfortable as possible with my optical knowledge”, says Caitlyn Gibiault.
In addition to our team of opticians, SmartBuyGlasses has many innovative tools to help make the online purchasing experience easy with the virtual try-on tool to see yourself wearing glasses online, as well as the Lens Scanner, which extracts your current prescription details.
If you have a question for Caitlyn, you can write to her by leaving a question on our Optical Centre here.
About SmartBuyGlasses Optical Group
SmartBuyGlasses Optical Group, is one of the world’s leading designer eyewear e-retailers with websites in more than 20 countries, including SmartBuyGlasses.com in the US and VisionDirect.com.au in Australia. They offer a catalogue of over 80,000 products from more than 180 brands.