China Customer Relations Centers Announces Plans to Go Private and Return to A-share Market in China
Posted on November 12, 2018
China Customer Relations Centers, Inc. has announced plans to go private
Chinese government has implemented policies to encourage companies to return to A-share market. With the fast growth of China’s economy, China concept stock’s privatization is increasing in 2018 after a number of companies including WuXi AppTec, Mindray and Cheetah mobile went private to China’s A-share market.
On November 11, China Customer Relations Centers, Inc. (CCRC) has announced plans to go private to A-share market in China.
CCRC’s announcement has led to more discussions by the capital market on privatization. Earlier this year, General Office of the State Council of China quoted China Securities Regulatory Commission’s (CSRC) policy during National People’s Congress and Chinese People’s Political Consultative Conference that based on China’s law and market policy, they encouraged innovative companies to issue stocks in China, especially industries with new technologies and strategies such as biotech, cloud computing, AI and high-tech manufacturing.
On October 19, 2018, CSRC announced during its press conference that they have taken steps to help restructure work including making reasonable prices to protect small and medium sized investors; actively supporting quality overseas listed companies to list in A-share market and treating overseas companies the same as domestic entities as well as eliminating barriers to entry.
Sources say, call centers and third-party providers of e commerce customer services are industries supported by Chinese government. This industry is labor-intensive with light assets and high tech. CCRC has advantages in this field.
Based on Chinese internet research data, the total market size of Chinese domestic call center is about 630 billion RMB or 91.1 billion dollars in 2017. Because of the large industry size and the market stability, its annual growth rate is about 8.4% and after 2020, it is estimated to be 5.5%. Currently, call center system is transitioning from local servers to cloud servers. Cloud call centers has become the majority of this growing market.
Many industry experts consider CCRC an absolute pioneer in China’s call center and e commerce service third party provider industry, especially during this era that Chinese government encourages domestic listing of quality overseas companies. The business model will be easier to be recognized by investors in the A-share market than Nasdaq. It will also provide more growth in value in the future.